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Norwegian Jade Review

Cruising with a Service Dog

Review for the Western Caribbean Cruise on Norwegian Jade
10+ Cruises • Age 60s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: Jan 2016
Cabin: Mid-Ship Mini-Suite with Balcony

NCL should receive accolades for their care of my daughter and her service dog "Sketch". From the moment we booked, we had excellent care. There are so many special considerations when traveling with a dog and the Access Representative was on top of everything including special requests. She made island access appear easy, and knew every port and their requirements.

The guests were made aware that there was a service dog on board which helped minimize the amount of people asking to pet the dog. We have traveled on many cruises with a service dog and this was the most well-informed staff we have encountered. We were never asked to leave an area once as every staff member was informed.

Aside from the special considerations, the NCL Jade was an excellent experience. The cuisine was excellent, professional staff, and embarkation and disembarkation was fast and efficient. From arrival to boarding time - less than 35 minutes. We cruised out of Galveston which was the easiest port yet. Our cabin was beautiful, clean and well-furnished. Activities were fun and engaging. Would cruise on the Jade again!!!!

Cabin Review

Mid-Ship Mini-Suite with Balcony

Cabin MA

Cabin was a nice surprise. It was well-furnished, comfortable and clean. The bathroom was spacious and well thought out. We spent a lot of time on the balcony as it was quiet and comfortable. Coffee pot in the room was a special touch and made for quiet mornings at sea. Cabin steward anticipated our wishes and was almost invisible.

Port Reviews


24 zip lines from the top of the mountain. WOW! Incredible experience! Would do it again!

Belize City

Liked the port. Good shopping, clean and friendly.


We shopped, bought cowboy boots from Rogers Boots. Port was clean, nice ocean breeze, within walking distance


Easy to access!

3 Helpful Votes
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