We were greeted by exceptionally long queues and frustrated people. We paid for "Fast track" as it is impossible to stand in a queue with a 3 year old child for 4 hours. Once inside the Fast track option was available but this just lead to another queue. Tried to explain to the staff that we have "Priority Boarding" because of our wedding package but they were not interested. We paid for excess baggage yet two bags per person is "recommended". We had one each and had to pay for hand luggage.

Personnel was rude/unprofessional or did not speak English. Lunch served on first day tasted like cat food. Evacuation drill we were sent from one end of the ship to the other. No swim towels and wouldn't give to us after requested. Husband's suitcase was ripped to pieces on embarkation. My locking mechanism on my luggage was broken off on disembarkation. Food on island was disgusting! DJ only catered for African clientele. Nothing accessible on island days. Grease on deck which destroyed my wedding manicured nails. Spa does not do artificial nails. Crèche was closed most of the time. Crèche personnel screaming at children. Ceremony was 10min long! This was the worst holiday ever!!!