my partner and I went on the Britannia cruise to the Caribbean as a treat for my birthday. He booked it in January and thought that, as it was a new ship, everything would be wonderful. We have been on a number of cruises including Royal Caribbean (which is the best by far) Celebrity and Freddie Olsen. This was our first P & O cruise. How disappointed we were.

The lay out of the ship is so difficult to navigate and the theatre shows very poor. Our dining experience was not great as the food can only be described as ok. We were allocated a 6.30 dining which was very unsuitable, but couldn't change this. The restaurant manager was most unhelpful to everyone, including one poor man who, though requesting to sit on a table for six, spent the whole cruise on a table for six alone. He asked many times to sit with others but was refused. Not very caring.

This ship is all about getting as much money per square foot as possible. There just doesn't seem the holiday feeling one expects. On Royal Caribbean, you feel on holiday the moment you set foot on the ship and I would rate their ships six star. The only plus point is the fact there is a laundrette on board which was a help to many, but shall not go on a P & O cruise again. Another upsetting point is when you find others have paid almost half the amount we paid for the same cabins. Not good.