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Pacific Aria Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
314 Reviews

Yes, it WAS that bad.

Pacific Aria Cruise Review by Tedscruisers

2 people found this helpful
Trip Details
  • Sail Date: Dec 2015
  • Destination: Australia & New Zealand

This was our third cruise, we have sailed twice before on the Dawn. We had decided to join this cruise last minute as it fitted our work schedule. We are writing this review just to assure you this cruise WAS that bad. The ship leaked all over the place but especially in the Pantry, the lifts didn't work and fittings kept falling off. The ship has excessive movement even in relatively calm seas. I wouldn't want to be on it in a storm......or frankly at any other time.

When we read the reviews from the other cruises that the Aria has done in the 6 weeks or so as a P and O ship after its 'refit',it is obvious that the leaking, non functioning lifts and all the other problems have been there from the start. I am not sure how P and O can keep taking the money and using this ship in its present condition.

So, no we didn't get flooded in our cabin, we only had mould in the bathroom, my cupboard door kept falling off, there was no barfridge and the TV was so old, I couldn't play the laptop on it for some much needed entertainment. We did get the 5.30 am announcement about the 'first aid on level 2' and then the 'sorry' announcement 10 minutes after just as we got back to sleep. We also got woken up at 10.30 pm on the last night (we had to vacate the room by 6.30am the next day) by a maintenance man who wanted to flush our toilet just to make sure it was working.

The cabin next door did have the toilet overflow and there were plenty of strange septic smells to delight in the corridor. Not one clock on this ship tells the same or right time. You had to buy the soft drinks. No, the lifts didn't work all the time. One was stuck on floor 11 the whole trip, the others were intermittent. You had to use the stairs for most trips and Maybe that was a good thing considering we had seen water coming out of some the lifts at the rear of the boat.

It is not classy to stand in line at 8am to book the 2 speciality restaurants for that night. It was even more frustrating when you got there at 7.50am to find they were already taking bookings and we got one of the last ones for that day. The food was OK in a cafeteria sort of way. We only had 2 rude waiter incidents but just wished we could communicate with them. They replied in English words but never sure what they meant. The best meal was definitely the Salthouse in Cairns. Worth getting off the ship. In fact, most restaurants and fast food outlets are worth getting off the ship for.

We paid $180 to Elemis to have exclusive use of the thermal room with 20 other couples. The Spa jets hardly worked and the handles fell off the shower taps. Worst of all, Elemis started advertising spa and massage packages and on one occasion booked the heat beds out and we couldn't get a space. It wasn't what we believed we paid for.

In fact the whole trip wasn't what we paid for. P and O offered us credits for our next cruise but we won't be using them. Ever.

Plus side: we both lost weight on the cruise from the food, climbing from level 4 to 11 all the time and running from the smells.

Tedscruisers's Full Rating Summary
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