Our first cruise and the most expensive per day we have had. Traveled extensively to South America, UK, Europe, Australia, the Pacific Islands and Madagascar.
The "balcony" cabin we had was clean and well serviced with the exception of toiletries which we had to from time to time ask for. The en-suite was a bit tired and could use a face-lift. My gripe with the cabin is that is a joke to call it a balcony cabin. There are two sliding door that open to a foot wide board and a hand rail to lean on - no table and two chairs that you would expect with a balcony cabin.
Service throughout the ship was on the whole reasonable which is more than I can say about the food. I rate the food as being only average as there was virtually nothing that I, or most reasonable cooks, couldn't have prepared themselves. The food the first three nights was dreadful - way overcooked steak and salmon and vegetables that were hot and raw (not cooked at all). This did improve afterwards but not to the level one would expect from a 5 star operation. The food at Club Med Mauritius or Princess Bora Resort and Spa in Madagascar I would rate at a good 8.5 Star Legend's at 3 out of 10 - very disappointed.
As far as the wines were concerned (and I have had years of being a wine-broker); I had expected and hoped that there would be a good selection of Italian wines considering the cruise was from this area and considering that Italy produces great wines as well as great value-for-money wines but alas mostly cheap American supermarket wines at high prices and a very poor selection of local wines again at high prices for what they were. All in all beverage rating 2 out of 10.
Excursions; Grossly over priced, sometimes with guides with poor English and sometimes with guides that don't have a stop button (They talk non-stop often repeating themselves). If you do book with Windstar and you don't want to use their excursions don't expect any help from them other than a very basic map of the city your visiting - do your homework first.
I have held off on writing this review because out travel consultant said the Windstar agent wanted to talk to me regarding my concerns. As expected that hasn't happened so all in all I strongly suggest before paying good money to Windstar do your homework first.