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Le Soleal Review

-- / 5.0
Editor Rating
75 reviews
1 Award

Very Disappointing

Review for Le Soleal to Australia & New Zealand
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10+ Cruises • Age 70s

Rating by category

Public Rooms
Fitness & Recreation

Additional details

Sail Date: Dec 2015

This was supposed to be a 5 star cruise over Christmas. We had paid a premium price for this and were disappointed before we even got on the ship. Our tickets arrived 2 weeks before the cruise. When we checked them we found that the itinerary had been changed and no longer stopped at Norfolk Island. Stopping at Norfolk Island was the main reason that we booked this. Our Travel Agent checked with Ponant and found that the itinerary was altered back in June and he was not told of this. At this late stage we really had no alternative but to except this .

When we arrived at the ship it was chaotic and there did not seem to be any organisation. We were very concerned when we boarded as there was no security checking of hand luggage. In view of the fact that it had only been 5 weeks since the Paris shootings, and that this was a french ship, we really felt that security should have been more rigorous. At no time when we re-boarded were any bags checked. At the mandatory lifeboat drill my husband found that he had a defective life jacket. He reported this to 2 different crew members who told him that it would be replaced. It never was.

As Norfolk Island was no longer on the itinerary we had more time at sea. I found this very boring as there was not enough going on. The Lectures were not of interest to me and so other than reading a book there was little else to do, unless you wanted the spa. We tried Afternoon tea. What a fiasco. You had to get a mug and make your own tea from the urn. One day there was even a Salsa dance class going on in the middle of the room. This is such a contrast to how Seabourn and Silversea arrange Afternoon Tea. A white gloved waiter who serves you with an assortment of teas, sandwiches and cakes. This is how it should be done.

Cabin Review

Cabin Prestige verandah stateroom

The cabin was well appointed, clean, modern and tiny. The bathroom was again well appointed , with a separate toilet and tiny.

Port Reviews

Bay of Islands

Interesting performance by Maori group Also went to Russell Island in the Afternoon. Very peaceful and interesting


An interesting afternoon on a catamaran. We visited Green mussel beds and a Salmon farm.

22 Helpful Votes
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