This was our 8th cruise, and our first on Princess. We chose the cruise for the itinerary, as well as a desire to try Princess out.
Our previous 4 cruises have been on Celebrity. We're going back to Celebrty.
We found the service to be subpar - mostly because the workers were stretched way too thin. We encountered several employees with really bad attitides in both the International cafe and the 7th floor martini bar - the bartender who gave us attitude when we ordered coffee - she curtly informed us that coffee is to be ordered in the 5th floor international cafe - even though she had a huge espresso machine behind the bar.
Cabin was ok. If you like to stay at Holiday Inn, it is on par with that - not terrible, but nothing special. The cabin does show its age, even though the ship was supposedly refurbished not long ago.