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Pros: - Impeccable service staff (one exception - see cons) - Great food, nice variety of dishes and chef discoveries - Nice destination ports - Professional and very entertaining artists, musicians and dancers Cons: - 2 of 3 excursions booked on board were not up to the standard (one had false info in the HAL pamphlet, the other is a tourist trap and had a very rude crew during the tour) - excursion manager did not really care about the problems - wine selection, especially the package, contains mostly uninteresting "soft" and "flat" wines - cinema room needs to be revamped: more seats, better sound and picture Overall great cruise. We might travel again depending on how the guest service takes into account our excursion problems, but even then, not sure we'll book the excursions on board the next time.

Great Service, Staff, and Food; Some Bad Excursions

Oosterdam Cruise Review by Malloy

4 people found this helpful
Trip Details
  • Sail Date: December 2015
  • Destination: Caribbean
  • Cabin Type: Standard Interior Stateroom
Pros:

- Impeccable service staff (one exception - see cons)

- Great food, nice variety of dishes and chef discoveries

- Nice destination ports

- Professional and very entertaining artists, musicians and dancers

Cons:

- 2 of 3 excursions booked on board were not up to the standard (one had false info in the HAL pamphlet, the other is a tourist trap and had a very rude crew during the tour)

- excursion manager did not really care about the problems

- wine selection, especially the package, contains mostly uninteresting "soft" and "flat" wines

- cinema room needs to be revamped: more seats, better sound and picture

Overall great cruise. We might travel again depending on how the guest service takes into account our excursion problems, but even then, not sure we'll book the excursions on board the next time.
Malloy’s Full Rating Summary
Enrichment Activities
Value For Money
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Cabin Review

Standard Interior Stateroom
Cabin L
Small, but very clean. Good control over the temperature. We didn't care about the "old style", what we needed is a good bed and got it.
Rotterdam Deck Inside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews