We are frequent cruisers and familiar with both Carnival and their sister company Costa. None of the perks or quality that we had experienced on previous cruises was present for this vacation.

1. We had Priority boarding that had us show up at the port at 10am and then wait until 11:30 before boarding.

2. The Kid's Club staff were rude, inconsistent, did not keep their schedule, did not feed kids (except for port day), and moved kids between multiple locations during the day. We never knew where we needed to pick our son up. Also, after 4 days of spending at least 3-4 or more hours a day with my son, they still didn't recognize him. None of the parents were thrilled with their service. Read more