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Star Legend Review

4.5 / 5.0
Editor Rating
120 reviews
13 Awards

Inconsistent information, few apologies and no compensation

Review for Star Legend to the Eastern Caribbean
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zimmgold
6-10 Cruises • Age 70s

Rating by category

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Additional details

Sail Date: Dec 2015
Cabin:

This was my second Windstar cruise and it did not live up to the first. Two of us sailed on the Windsurf in March and I was very excited to bring my whole family (11 of us) on the Star Legend for Christmas week. It was disappointing.

The ship should not have been put into service after being purchased until all of the systems were upgraded. One tender broke down and it took us almost 2 hours to get to shore. The sports deck was inoperative much of the time. The staff was embarrassed and apologetic, but little from the Captain. The least the company could have done was buy us a drink.

We received inconsistent information regularly. As an example, at one bar we were told that the ship was out of limes and then in the dining room there was no problem getting a lime for our drink. We took a shore excursion and upon checking was told that we did not need our tickets. Upon reaching shore, the tour company needed our tickets. Small things - but consistent.

Cabin Review

10 Helpful Vote

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