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We found the ships personal not really understanding the English language. Needing to rephrase my questions. The ship should have 3 elevator banks. Spent most of the time waiting for an elevator that was empty enough to get on with a wheelchair. We were not impressed with the food at Cagney's much better 5 years ago on the jewel. People were coming from every different direction to get off the ship on the days we were docked. They need to figure out a better disembarkation plan. Handout of the ships layout could have a little bit clearer of where things are on the ship. I would like to give a special thanks to our cabin Steward Patar and Amie Silud at guests services. Amie saved my cruise from becoming a total disaster.

Ups n Downs

Norwegian Breakaway Cruise Review by Pete76

Trip Details
  • Sail Date: December 2015
  • Destination: Bahamas
  • Cabin Type: Balcony Stateroom
We found the ships personal not really understanding the English language. Needing to rephrase my questions. The ship should have 3 elevator banks. Spent most of the time waiting for an elevator that was empty enough to get on with a wheelchair. We were not impressed with the food at Cagney's much better 5 years ago on the jewel. People were coming from every different direction to get off the ship on the days we were docked. They need to figure out a better disembarkation plan. Handout of the ships layout could have a little bit clearer of where things are on the ship. I would like to give a special thanks to our cabin Steward Patar and Amie Silud at guests services. Amie saved my cruise from becoming a total disaster.
Pete76’s Full Rating Summary
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Cabin Review

Balcony Stateroom
Cabin BC 11288
Our cabin was fine. Just one problem with the air conditioner. After a trip to guest services and several phone calls our air conditioner did get fixed. Only took about 4/5 hours.
Deck 14 Inside Cabins, Balcony Cabins, Suite Cabins