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We were on a 5 day Caribean cruise before Christmas. We bought the Internet package and it was a complete waste of money. Many times we couldn't get on and could never download anything. With the exception of our room attendant and Derrick the Concierge, the staff seemed disinterested and not helpful. This was our first time on this boat. We have sailed on the Oasis and of course it has many more amenities but we did expect the same service as we booked a suite. The only good meals we had were in Chopps. Hamburgers in Windjammer were cold - and I had several. We spoke with someone who had just been on another RC cruise in the same category and he had the same experience.

Not Great

Brilliance of the Seas Cruise Review by Childrtc

Trip Details
  • Sail Date: December 2015
  • Destination: Western Caribbean
  • Cabin Type: Owner's Suite - 1 Bedroom
We were on a 5 day Caribean cruise before Christmas. We bought the Internet package and it was a complete waste of money. Many times we couldn't get on and could never download anything.

With the exception of our room attendant and Derrick the Concierge, the staff seemed disinterested and not helpful.

This was our first time on this boat. We have sailed on the Oasis and of course it has many more amenities but we did expect the same service as we booked a suite.

The only good meals we had were in Chopps. Hamburgers in Windjammer were cold - and I had several.

We spoke with someone who had just been on another RC cruise in the same category and he had the same experience.
Childrtc’s Full Rating Summary
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