We booked to go on the cruise to surprise our 90 year old mother who thought she was doing her last cruise. We opted to upgrade to a mini suite and were upgraded to a suite. This seemed to be going well till we boarded. On arriving in our suite we found there was a vibration from through the floor. It felt like an out of balance motor - but we were docked.
We purchased 2 drinks packages to save mucking about but when we ordered drinks in the dining rooms they had to write out a docket for everyone who wanted a drink and record their card number and the drink and then sign for it. Obviously this was time consuming and annoying because every time you wanted a drink you had to get your card out again and sign again. The accompanying food was ordinary and one of their specialties at lunch was a burger. We got two and the cheese was not warm or melted and the burger was only warm.
We shut up and ate up and left - hoping we wouldn't get food poisoning - we didn't.
Staff would have found cutlery and other items jammed between panels that creeked and groaned when rubbing against each other. Noisy when trying to sleep.