Norwegian Spirit Cruise Review by web72103
- Sail Date: November 2015
- Destination: Western Caribbean
- Cabin Type: Inside
When we arrived in Ocho Rios, we were docked at what looked like some type of commercial abandoned mill. we had to pay 20 bucks just to get onto a shuttle to go to town which was 2 miles away. there was another NCL ship at the main dock, but they didnt have to pay any shuttle charges do to the fact they could just walk into town. No discounts, no refunds, no service!
The guest service desk employees had no personality, and didnt smile and greet anyone. It seemed to me that if you had an issue, you were bugging them.
We are very disappointed in our cruise experience. Food quality, service, smell of sewer, lack of customer service, and they way you are treated are the reasons we will not book on NCL again.
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