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Embarkation in Sydney was chaotic. There was very little seating for elderly guests who had to wait for long periods of time to get through the process. We did not receive priority boarding. Ship information The lay out of the ship felt crowded, we found it difficult to find somewhere convenient and roomy to sit. Skywalker's was the exception, a long walk from anywhere else in the ship. Service I was disappointed with the level of service from our cabin steward. Things were done but very much at his pace. Requests were either not addressed or took time. Little thing were missed each day which required us to check and chase after him to get them. Dining Room and Horizon Court service was excellent. Ports A nice selection of ports. Getting off the ship at all the docking ports where there were disembarking passengers was slow and tedious often resulting in delays of upwards of 2 hours which played havoc with both ships tours and private tours. Tender ports (with the exception of Port Douglas) the tender process was quick and effective. At Port Douglas the low tide exposed the sand bar and prevented the tenders from crossing it. With the last tender time coinciding with the low tide this resulted in most of the disembarked passengers standing in the sun with no where to sit and no water for up to 2 hours. I did my own thing in each of the ports and with the great information found in Ports on the Boards found wonderful things to do and see in each of the ports. Our private tour with Bushtucker Tours at Margaret River was a highlight of our excursions. Food: Was very good, not very much variety over the 33 days but always well cooked and nicely presented. Entertainment I found the music in all venues except the Atrium too loud and so carried my ear plugs with me at all times. Lots of things happened in the Atrium but there was very limited seating and if you were standing it was difficult to see. You had to be in the Theatre up to an hour before the performance time to have a seat then the show went for 35-40mins. Music in the Atrium was lovely. Film selections on board were good. Those on the 'in room' TV were very good. On board activities were many and varied. Knitters and nature's each sea day morning was great fun.There was a big group of friendly crafts people all willing to share their skills and ideas. Disembarkation was smoothly organised. Priority disembarkation was much appreciated. Loyalty rewards Always thankfully received and enjoyed. However having for many years now enjoyed the laundry reward we were really dismayed to find that 'because there were 500 elite guests on board' the laundry was unable to run efficiently and as a result elite laundry would not be returned for 3 days. This turned into 4 and 5 days causing us to run out of clothes. When we spoke to the relevant people it settled down into a 3 day turn around. We will have to take more clothes if we sail with Princess again which somewhat negates the value of the laundry reward. Summary The majority of the 33 days on board were good with a few niggly drawbacks. We did not feel like we were 'coming home' as we have on other long cruises.

33 Days on Diamond

Diamond Princess Cruise Review by Birubi

Trip Details
Embarkation in Sydney was chaotic. There was very little seating for elderly guests who had to wait for long periods of time to get through the process. We did not receive priority boarding.

Ship information

The lay out of the ship felt crowded, we found it difficult to find somewhere convenient and roomy to sit. Skywalker's was the exception, a long walk from anywhere else in the ship.

Service

I was disappointed with the level of service from our cabin steward. Things were done but very much at his pace. Requests were either not addressed or took time. Little thing were missed each day which required us to check and chase after him to get them.

Dining Room and Horizon Court service was excellent.

Ports

A nice selection of ports.

Getting off the ship at all the docking ports where there were disembarking passengers was slow and tedious often resulting in delays of upwards of 2 hours which played havoc with both ships tours and private tours.

Tender ports (with the exception of Port Douglas) the tender process was quick and effective. At Port Douglas the low tide exposed the sand bar and prevented the tenders from crossing it. With the last tender time coinciding with the low tide this resulted in most of the disembarked passengers standing in the sun with no where to sit and no water for up to 2 hours.

I did my own thing in each of the ports and with the great information found in Ports on the Boards found wonderful things to do and see in each of the ports. Our private tour with Bushtucker Tours at Margaret River was a highlight of our excursions.

Food: Was very good, not very much variety over the 33 days but always well cooked and nicely presented.

Entertainment

I found the music in all venues except the Atrium too loud and so carried my ear plugs with me at all times. Lots of things happened in the Atrium but there was very limited seating and if you were standing it was difficult to see. You had to be in the Theatre up to an hour before the performance time to have a seat then the show went for 35-40mins. Music in the Atrium was lovely. Film selections on board were good. Those on the 'in room' TV were very good.

On board activities were many and varied. Knitters and nature's each sea day morning was great fun.There was a big group of friendly crafts people all willing to share their skills and ideas.

Disembarkation was smoothly organised. Priority disembarkation was much appreciated.

Loyalty rewards

Always thankfully received and enjoyed. However having for many years now enjoyed the laundry reward we were really dismayed to find that 'because there were 500 elite guests on board' the laundry was unable to run efficiently and as a result elite laundry would not be returned for 3 days. This turned into 4 and 5 days causing us to run out of clothes. When we spoke to the relevant people it settled down into a 3 day turn around. We will have to take more clothes if we sail with Princess again which somewhat negates the value of the laundry reward.

Summary

The majority of the 33 days on board were good with a few niggly drawbacks. We did not feel like we were 'coming home' as we have on other long cruises.
Birubi’s Full Rating Summary
Enrichment Activities
Embarkation
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Public Rooms
Entertainment
Cabin
Fitness & Recreation
Service
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Cabin Review

Oceanview (obstructed view)
Cabin OZ E221
Cabin E221 obstructed view gave us lots of light and a fair amount of view between the lifeboats. Very quiet location, close to the forward elevators giving easy access to The Wheelhouse Bar, the Theatre, the Spa and gym. The restaurants are all at the other end of the ship and the atrium a short walk to the next elevators.
Emerald Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews