Norwegian Escape Review

4.0 / 5.0
3,050 reviews

NCL management caved and ruined it. Great staff allowed me to rate it 2/5

Review for the Caribbean Cruise on Norwegian Escape
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N67
10+ Cruises • Age 60s

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Sail Date: Nov 2015
Cabin: The Haven 2-bedroom Family Villa with Balcony

great new ship, great staff, we stayed in the haven, good thing otherwise...

NCL changes your paid package after taking your money thus altering your product.

Chose it because it was new ship and the no smoking policy. By the time our cruise came along, the CEO of NCL has stated he is Ok with losing loyal customers to increase profits. Thus after crossing the Atlantic, smoking was allowed in the casino. it is an open casino on deck 7. you can smell the smoke all over not only deck 7, but also decks 6 and 8 as the smoke goes everywhere. For example, eating at Bistro on deck 6, sitting there, you smell smoke. Smoke everywhere. I thus avoided decks 6,7,8 for the most part for the week. Luckily I was in the Haven.

Cabin Review

The Haven 2-bedroom Family Villa with Balcony

miss the in suite cappucino machine now replaced by the nexpresso disappointment.

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