Pride of America Review

4.5 / 5.0
2,368 reviews

Four Thumbs DOWN!!!!

Review for Hawaii Cruise on Pride of America
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cmjba
6-10 Cruises • Age 60s

Rating by category

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Value for Money
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Additional details

Sail Date: Nov 2015

We (two couples traveling) wanted to see the other Hawaiian islands that we had not visited previously and we thought this would be a great way to do it. We have cruised in the Caribbean on various cruise lines but had never cruised with Norwegian. With all this being said, the only reason I did not rate this cruise line and ship as "terrible" was the location of the cruise and the excursions were pretty good. That's the only thing it did right! The ship needs to be updated, the service is very sub-par, the food is not good, entertainment is poor and the rooms are smaller than competitor's ships. If you do choose to cruise on this ship, do not waste any $$ on the specialty restaurants other than Cagney's. We tried the Jefferson Bistro (had to wait over an hour for our main course and no one seem to care! ..... unbelievable), Cagney's and East Meets West. Cagney's food was good and the service was great. Can't say that about the other two restaurants. The main dining room food was o.k.....we only ate there once.

The general dining staff was not friendly at all .... bar staff was friendly and chatty as you would expect. The excursion staff was helpful and friendly.

So bottom line, as another reviewer stated, if Norwegian had any competition in Hawaii they would be out of business in a heartbeat. In the future, I will plan my own itinerary in the Hawaiian islands and fly from island to island. I am sure I can plan something better and less expensive than what Norwegian charges for their poor service!

Cabin Review

Port Reviews

Maui

The boat and crew were excellent; however, the snorkeling at the crater is good but not great. Does not compare with the Caribbean! Snorkeling with the turtle was awesome!

Maui

We have wanted to try Segways for a long time and this excursion did not disappoint! The tour company is great and takes great care of each person. We had a great time on the Segways and the tour guide did a great job taking us thru Lahina.

Kona (Kailua Bay)

Excellent! Very informative and the products (kona coffee and chocolate) are great!

Kauai

Great workout and great views. This excursion is a hike and kayak combined and location is off the beaten path (somewhere the regular tourist does not get to see!!!).

Kauai

Not your typical luau ... not on a beach. Performance is a history of Hawaii and contains only minimal hula and fire performances.

Honolulu

Honolulu has a lot to offer like any other big city but the views are spectacular!

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