Service was excellent, food was out of this world great and shore excursions were wonderful. This was my first cruise and I highly recommend it to everyone I know-this boat is like a home away from home with adventures in every port. I would definitely cruise again with AQ! The Hop ON Hop OFF bus is wonderful since it allows a passenger to see the cities at their own pace. If a particular museum or shop was boring then I'd just leave. The AQ provides maps and itenary each night in the form of a newsletter and the app has a map as well. The hotel we stayed the night before the trip was the Sheraton Downtown Memphis and it was wonderful, great staff and beautifully decorated for the holidays. The restaurants nearby were very nice and downtown was pretty safe to walk around in. The activities aboard the AQ are wonderful the music acts are very talented and they involved the audience. The shore excursions are well planned and thought out. This cruise isn't suggested for young children as there isn't a children's club or venue for them. This is for the older crowd.