Cruise the Heart of Europe
This was our second river cruise with Rivera Travel, we thought the itinerary was fairly comprehensive and interesting, but 14 days on a river boat might seem too long for some people. The boat looked new, only about a year or so old, we thought the decor was a little bland, plain white ceilings in the dining room, dull brown staircase handrails. It did not give an impression of a 4 or 5 star boat. Our other cruise with Riviera Travel was on the 'Swiss Coroner' we thought that boat had vastly superior interior decor.
The food was inferior to that served on the Swiss Coroner, the so-called cream soups were more like consommé, overall the food was only 2 star. The wait staff were a very mixed bag, from very good to rather poor. Sometimes salt and pepper pots were missing or empty, you had to ask for the odd missing item of cutlery.
Three good points about the William Shakespeare were the excellent tour managers, reception and bar staff.
We had a suite, the layout could have been much better designed, the space between the bed and the exterior balcony doors was far too tight.
We believe the William Shakespeare might have been chartered by Rivera Travel from a company named 'Select Voyagers' and the Swiss Coroner was charted from a different company. We would be very happy to go on another Riviera Travel river cruise but would probably avoid ‘Select Voyagers’ boats.