We have cruised with FOCL many times, several times on Braemar. Thomas Cook chartered flight from Gatwick two hours late so not a great start! Embarkation fine though. Cabin OK, but don't expect the space or luxury of larger ships.
Food in Thistle Restaurant was great, breakfast lunch and dinner. Far better than we have had on other cruise lines. P&O last year was awful! All staff, without exception, were brilliant. Friendly, helpful nothing too much trouble - even reception staff.
All inclusive package worked well and very quick service which is just as well as drink prices are very expensive (£3.95 for a small glass of cheap wine).