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Crystal Serenity Review

-- / 5.0
Editor Rating
292 reviews
43 Awards

No Luxury

Review for Crystal Serenity to the Mediterranean
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2-5 Cruises • Age 80s

Rating by category

Value for Money
Public Rooms

Additional details

Sail Date: May 2015
Cabin: Deluxe Stateroom with Verandah

My first Crystal Cruise last May was a disaster.

1. We had 8 people at our table and the servers were definitely overworked. The food preparation was great, buy the meal was most often cold. We had one breakfast in the main dining room and it was room temperature. We went to the buffet after that.

2. Our mattress was horrible. There were two twin mattresses pushed together and both had a big depression in the middle. It was like having a bunting board between us. We complained and they put a foam topper on the beds. This didn't help at all. After a couple of days, I saw them loading new mattresses on the ship. I asked to have ours replaced, but were told that they were for the penthouses.

Cabin Review

Deluxe Stateroom with Verandah

Cabin B1

Mattresses were horrible. Otherwise the cabin okay.

Port Reviews


Beyond beautiful


Beautifull small port

Monaco (Monte Carlo)

Hired a car and driver went to Cannes and Eza to France two days on our own.


A Charming port with huge yachts.


Hired a cab to take up around. Nice city.


The Palace trip and the return along the coast were excellent. I just wished that we had an extra day to spend some time in Lisbon.


Four of us hired a taxi to take us to the top. Buses don't go all the way to the top. The vistas were breathtaking.

8 Helpful Votes
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