• Newsletter
  • Write a Review
  • Boards
  • Deals
  • Find a Cruise
  • Reviews
  • News
  • Cruise Tips

Crystal Serenity Review

-- / 5.0
Editor Rating
292 reviews
43 Awards

No Luxury

Review for Crystal Serenity to the Mediterranean
User Avatar
Tradester
2-5 Cruises • Age 80s

Rating by category

Cabin
Value for Money
Embarkation
Dining
Public Rooms
Entertainment
Service

Additional details

Sail Date: May 2015
Cabin: Deluxe Stateroom with Verandah

My first Crystal Cruise last May was a disaster.

1. We had 8 people at our table and the servers were definitely overworked. The food preparation was great, buy the meal was most often cold. We had one breakfast in the main dining room and it was room temperature. We went to the buffet after that.

2. Our mattress was horrible. There were two twin mattresses pushed together and both had a big depression in the middle. It was like having a bunting board between us. We complained and they put a foam topper on the beds. This didn't help at all. After a couple of days, I saw them loading new mattresses on the ship. I asked to have ours replaced, but were told that they were for the penthouses.

Cabin Review

Deluxe Stateroom with Verandah

Cabin B1

Mattresses were horrible. Otherwise the cabin okay.

Port Reviews

Sorrento

Beyond beautiful

Portofino

Beautifull small port

Monaco (Monte Carlo)

Hired a car and driver went to Cannes and Eza to France two days on our own.

Saint-Tropez

A Charming port with huge yachts.

Barcelona

Hired a cab to take up around. Nice city.

Lisbon

The Palace trip and the return along the coast were excellent. I just wished that we had an extra day to spend some time in Lisbon.

Gibraltar

Four of us hired a taxi to take us to the top. Buses don't go all the way to the top. The vistas were breathtaking.

8 Helpful Votes
previous reviewnext review

Find a Crystal Serenity Cruise

Any Month
Want to cruise smarter?
Get expert advice, insider tips and more.
By proceeding, you agree to Cruise Critic’s Privacy and Cookies Statement and Terms of Use.
About UsCruise DestinationsFirst Time CruisersFind A Cruise

International Sites

© 1995—2023, The Independent Traveler, Inc.

  • Privacy and Cookies Statement

  • Terms of Use

  • Site Map

  • Cookie Consent