We booked an Accessible Oceanview cabin Deck 3 (3550). We knew we could be moved if someone with greater needs needed it but that didn't happen. We were told the cabin didn't have a fridge which I needed for medication but it actually did as it was bolted in!! When we arrived, the heating was turned up high and it took several days to get it back down to normal. Plus the fridge had someone elses food in it so that seemed to indicate the cabin hadn't been attended to for quite some time. When we asked for it to be down it took several hours for him to come back and do it. The cabin was very spacious and comfortable except the bed was very low and mattress very hard. I knew they had loaded new mattresses in S'pore so I requested a new mattress or a cabin move and was told 'ship full, can't move you and no mattresses available'. However, our cabin attendant put on a few extra doonas underneath and that solved the problem to a certain extent. The bathroom was also spacious but the shower was a tiny rectangle with a pull-down wooden seat. I fail to understand why they didn't at least make the shower curtain rail wider so it made the whole shower bigger. As it was, you had to leave the curtain open so you could move around in the shower, and then meant flooded floors. The large window was dirty and you could hardly see out of.

The ship is old and looks it. I knew it had been re-fitted so I expected better. We are both quite large people and I found all the chairs everywhere somewhat of a challenge as they were mostly narrow tub chairs with a plastic covering you stick to, and all very low which I have trouble getting out of (even the row for Disabled in the Theatre were the same). The Disabled public toilets were also very low which was surprising as they are higher in the cabins for ease of access. The fact there are no toilets on Deck 4 where the restaurants, bars and casino are is a mystery. You certainly are in a pickle if you need one in a hurry!! And the one I used on Deck 5 was filthy. The cleaner was just coming out and I asked him if he'd finished and he said yes he had just checked them. When I went in the toilet was so filthy I walked out again. he obviously had just signed his name on the check list. They should also put in hand sanitisers in the loos.

The entertainment was laughable - 2nd rate performers at best. There was 1 singer who shone and a Chinese group of lady musicians who were amazing - the rest was rubbish. 3rd rate magic acts and Beatles cover bands that wouldn't even get past the auditions for X Factor. The music in the general areas didn't "flow" and you were left there wondering what to do next. We liked the Schooner Bar but the pianist was atrocious. His playing was OK but he didn't know the words to the songs and we only spent about half an hour in there and that was enough. The Anchors Away Lounge is also a nice theatre style lounge which they don't utilise enough - they have Bingo and Trivia and other such rubbish in it. Read more