Pacific Eden Review

A new low in hospitality standards

Review for Australia & New Zealand Cruise on Pacific Eden
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Davidw672
First Time Cruiser • Age 50s

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Sail Date: Nov 2015

Sold as a shiny new ship, Pscific Eden was floating chaos. Fresh from dry dock, most of the public areas were shiny and new, yes, but that's where any similarity to The Love Boat ended.

The majority of staff on board may have been brand new, but had received little training and functionally ranged from just coping to inattentive and slow, to down right rude.

The dining was mediocre at best, in fact we found the restaurants basically unusable. Twice it took 3 hours to serve a 3 course (average) meal, so we gave up and just used The Pantry, a floating food hall. The food here was also average. It varied little each day, especially the breakfast. I never need to see cold bacon and uncooked toast again.

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