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Celebrity Infinity Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
1,650 Reviews

Not up to standards of other Celebrity ships.

Celebrity Infinity Cruise Review by disnemimi

4 people found this helpful
Trip Details
  • Sail Date: Nov 2015
  • Destination: the Panama Canal & Central America
  • Cabin Type: Aqua Class

I think the other reviews have pretty much said it all. The ship is older and is starting to show its age. As one walks through the ship one can hear creaking and groaning of the ship, in addition during the last part of the cruise the door of our cabin started creaking. It became quite annoying, much like a dripping faucet would annoy a person. It is really in need of a major over haul, but I doubt if Celebrity will spend the money to bring it back up to its former glory.

The cruise was through the Panama Canal and it was an amazing cruise. If I were to rate the cruise and not the ship I would give it a 5, but when you add the ship in it brings it down to a 3. We met many first time Celebrity cruisers and the majority of them were disappointed with the ship and said " no more Celebrity cruises". Here is the bottom line on the ship and the Panama Canal cruise. If you have read the reviews regarding the Infinity and the condition of the ship and are not expecting a ship that is crisp and new and are looking forward to going through the canal and spending time in the ports of call, then I think you will have a great time and will enjoy the cruise. They are expanding the canal to allow larger ships through, with completion of the project scheduled for sometime in 2017. Then maybe the larger newer Celebrity ships will be making this cruise, until then it is the Infinity. Knowing what we know now regarding the ship, if we had it to do over again we would still go on the cruise.

We were in Aqua class and ate in breakfast and dinner in BLU most of the time. The food was pretty good but not outstanding. It seemed like toward the end of the cruise the quality of the food went down hill in both BLU and the buffet, I might also add the food in the buffet did not seem as good as the food in the buffets on other Celebrity ships we have cruised on. The staff in Blu and the main dining room where we ate lunch were exceptional. They were friendly and bent over backwards to meet your needs. I would give them all a 5.

We usually ate dinner around 6:30 and then went to the 9:00 show. Most shows were decent and entertaining but not outstanding. Over all the entertainment on ship was just so so.

There was an outbreak of Norovirus on the ship and as the cruise progressed more and more sanitary restrictions were set up. Anytime you went anywhere on ship you had to use hand sanitizer. Toward the end of the cruise you could not even get your own food in the buffet. The servers had to give it to you. They also removed all throw pillows and items in the rooms that could not be washed. All glasses were removed and replaced with paper cups. I think the virus was more prevalent than they let on. One of the stewards mentioned the last 2 cruises had the virus. Luckily we did not get sick. We continually washed our hands and tried to keep them off items in public areas as much as possible.

The one thing that they did not tell us and did cause many couples an extra expense in flight changes is to not book you flights until after 12:00 noon. They would not allow anyone off the ship until 9:00 a.m. and highly encouraged us not to take our own luggage off. We had a 12:30 flight and did not get off the ship until 9:20 and had to wait for our luggage to be taken off the ship. By the time we had our luggage it was 10:00. Luckily the airport in San Diego is only a couple of miles from the port. We caught a cab and it was only a 10 minute ride at a cost of $15.00 including tip. We did make our flight.

disnemimi's Full Rating Summary
Enrichment Activities
Value For Money
Public Rooms
Fitness & Recreation
Shore Excursions
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Cabin Review

Aqua Class
Cabin A2 9066

Our cabin was just ok. We kind of expected a little bit nicer cabin in Aqua class, but it was adequate. The bed was comfortable and there was plenty of closet and drawer space. The veranda was not as large as verandas on other Celebrity ships we have been on, but once again it was adequate. Now here is our big beef regarding our cabin and it has to do with items in the cabin and not the cabin itself. The bath robes provided were worn out. They had holes in them. We woke up one morning to find our bottom sheet had ripped and upon checking it out found it was pretty thread bare. The floor mats provided in the bathroom were unraveling. We paid extra to be in Aqua class and expected a better experience in our room than we received. In addition toward the end of the cruise the door of our room started creaking and became quite annoying, much like a dripping faucet.

Port & Shore Excursion Reviews

4 hour excursion to a jewelry factory that specialized in Columbian emeralds. Discussion of mining emeralds, types of emeralds, cutting and polishing of emeralds, etc. At the end of the tour we were taken to the show room to shop for emerald jewelry. Beautiful jewelry but really expensive. We did not buy anything. Little or no pressure from the sales people. The excursion did include a photo stop at the old fort and a drive through the city on the return to the ship. Nice tour but very overpriced!! Would not recommend the tour at the $130 per person price and would not do it again.

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Drove to small village where we watch local children do native dances in the city park. We then drove to a nice store for a bathroom and snack break, with time for shopping. The store was nicely stocked with local items and reasonably priced items. We ended up buying several items.

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Puerto Vallarta

Did not take any excursions in Puerto Vallarta. We did get off the ship and shop at several stalls local venders set up near the ship.

The Arch (El Arco) & Lover's Beach

Took boat ride to arch and back. Views were very beautiful. Returned to harbor and then got on a bus for a ride to a scenic stop at a cafe for a bathroom break and drinks. We had an exceptional view of Cabo and the bay and could see our ship sitting there. Nice tour for the price.

View All 37 The Arch (El Arco) & Lover's Beach Reviews
Colon (Cristobal)

We did some shopping the the small area of shops near the ship. Kind of seedy and run down.

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