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Costa Favolosa Cruise Review
0.0 / 5.0
Cruise Critic Editor Rating
94 Reviews

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Costa Favolosa Cruise Review by ezi0001

3 people found this helpful
Trip Details
  • Sail Date: Oct 2015
  • Destination: the Mediterranean
  • Cabin Type: Premium Balcony

This was our first on cruise on Costa (Favolosa) and did not meet our expectation compare to other cruises we had taken in the past. Although, the ship was fairly new (4 years), we were disappointed by the lack of customer care, limited food selections with average quality and staff professionalism. We paid for the premium cabin service but could never get a hold of room service. When I complained to the customer service desk, her answer was "we cannot do anything since we have a big crowd you need to keep trying". Excursions were another disappointment. Length of tour was shorter than advertised. Tour guides were ok. We will not use Costa again on future cruises.


ezi0001's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Premium Balcony
Cabin BP 1030

Good and clean.. The attendant was courteous and attentive.


Port & Shore Excursion Reviews

Rome (Civitavecchia)

Embarking & Dis-embarking processes were ok. Staff did not provide adequate guidance

Genoa

Good tour, especially, in Monaco and Monte Carlo.

Barcelona

Tour guide (George William) was great and helpful!

Sardinia

Disappointing! One Tour guide for English and German. Difficult to understand.


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ezi0001
1 Reviews Written
3 Helpful Votes
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