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Arcadia Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
447 Reviews

Very Disappointing

Arcadia Cruise Review by fluffyredfox

2 people found this helpful
Trip Details
  • Sail Date: Nov 2015
  • Destination: Canary Islands
  • Cabin Type: Large Inside Stateroom with Shower

So many things to comment on, easier to bullet point:

No silver service at dinner anymore = rushed courses

Lack of vegetables generally = tiny meals

Often had to ask for after dinner mints, water & liqueurs

Forced gratuity = rude and unbothered staff (you can opt out but reception staff quite rude)

No more Jacuzzis ? not allowed under British Law (again, according to reception staff) are we not in international waters?

Swimming pool (in non smoking area) not open for nearly 3 days with no explanation.

General lack of communication when something goes awry

Dumbing down of formal attire – since when did a glittery tracksuit become formal wear?

Would be helpful if the tour guides on excursions had a grasp of the English language so that everything was not “THE most important this or that” and not repeated several times.

Sail Away party done in smoking area so we all stank afterwards.

Every single Oasis Spa “talk/demonstration” was actually just a huge, very pressured, sales pitch.

Extra charges constantly eg hydro spa pool, Pilates classes, etc.

The “Chocoholics” event was underwhelming. A series of chocolate cakes (approx seven varieties) repeated on numerous trays, a few traditional round cakes and a chocolate fountain that was tightly guarded, also held in the buffet area not the beautiful Meridian restaurant – this did not show of the chefs skills in the slightest.

Add on the “bands” in the bars, lounge and globe Disco – it would help if they could sing!

Headliners were lovely but some of the shows are over 5 years old and showing it.

Disco seemed to only have 10 songs on its play list, mostly consisting of Barry White, Minnie Ripperton and Alesha Dixon. Don’t ask for anything from Motown as they have known and have no clue what 60s & 70s music is.

Add on a £800 bill at the end for 3 drinks per day and two spa treatments and basically it has put us of cruising for a very long time.


fluffyredfox's Full Rating Summary
Cabin
Enrichment Activities
Value For Money
Embarkation
Dining
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Shore Excursions
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Cabin Review

Large Inside Stateroom with Shower
Cabin OA A47

fabulous - no complaints!


Port & Shore Excursion Reviews

Southampton

best part of the embarkation was the brilliantly organised CPS - cruise parking service


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fluffyredfox
1 Reviews Written
2 Helpful Votes
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