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Very disappointing . We have been on this very ship several times before. Things have changed. Very little entertainment and slow dining service. They seem to have reduced dining wait staff. For a transatlantic there was very little to do, limited music options. One piano player who started late every night. Poor production shows. Trying to but the BB King Blues show in the Queen's Lounge was a joke. No seats available and if you could get in the music was so loud you were better off sitting a 100ft down the corridor. A wise guy type of cruise director who was so self- promoting it was ridiculous. The lecturer could hardly be understood from a combination of bad microphone and strong accent. Food was good but selection greatly reduced. Ship is in excellent condition. No problem with room and staff. Embarkment was a circus due to weather. Ship did not arrive for scheduled departure and all passengers had to be packed up and put in hotels overnight.

Holland America is not what it used to be.

Nieuw Amsterdam Cruise Review by Foley13

3 people found this helpful
Trip Details
  • Sail Date: November 2015
  • Destination: Transatlantic
  • Cabin Type: Deluxe Ocean-View Verandah Stateroom
Very disappointing . We have been on this very ship several times before. Things have changed. Very little entertainment and slow dining service. They seem to have reduced dining wait staff. For a transatlantic there was very little to do, limited music options. One piano player who started late every night. Poor production shows. Trying to but the BB King Blues show in the Queen's Lounge was a joke. No seats available and if you could get in the music was so loud you were better off sitting a 100ft down the corridor. A wise guy type of cruise director who was so self- promoting it was ridiculous.

The lecturer could hardly be understood from a combination of bad microphone and strong accent.

Food was good but selection greatly reduced.

Ship is in excellent condition.

No problem with room and staff.

Embarkment was a circus due to weather. Ship did not arrive for scheduled departure and all passengers had to be packed up and put in hotels overnight.
Foley13’s Full Rating Summary
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Cabin Review

Deluxe Ocean-View Verandah Stateroom
Cabin VA
Cabin small but ok.
Navigation Deck Inside Cabins, Balcony Cabins, Suite Cabins