This was our 13th cruise and third with Royal Caribbean. We were excited to go on Indy with our extended family. This cruise was probably our worst in terms of service. The crew overall seemed like they did not want to be there. Whereas typically on cruises the staff goes out of their way to provide exceptional service, and to stay a step ahead of what we want, on this cruise we had to ask for everything multiple times. Our waitress was miserable. Our stateroom attendant was pleasant but absentminded (forgot the soap; left the cleaning bottle in the room; "hid" the tissues in a desk drawer, etc.). I got the sense they were all mailing it in. They did not even have an entertainment staff (singers and dancers) until the second to last day, and there was only one main show. The other shows were single act shows that were pretty good but not big productions. The ice show was excellent, though. The food was not up to par. The same dishes were repeated for breakfast and lunch. The food quality was not very good. There was little in the way of healthy food (whole grains; berries; fresh vegetables) and the salad bar was very limited. The activities were well run and organized, as was debarkation. Embarkation was a bit disorganized, and the staff did not seem to know what was going on. Overally it felt more like being on a Carnival ship than a Royal Caribbean ship. Next time we will be back with Princess or NCL or maybe Celebrity. Perhaps it was just this ship, but I am leery about going back on a Royal Caribbean ship after this experience.