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just got back from a cruise from Yokohama, Japan to Hong Kong. This has got to be the worst cruise ever. Embarkation was a nightmare and totally disorganised. I had originally booked for a standard balcony cabin but because of mistakes made during booking had to accept a more expensive concierge class cabin as all the standard cabins had gone by the time they sorted out the mess they had made. Once on board I found that having a more expensive cabin gave no improved benefits. Cabin steward was great but dining arrangements were a nightmare. Done select dining before on other ships and found it worked well but on this ship it was impossible to select dining times even when you booked the day before because the only time slots available were 5.30 or 8.45 which defeats the point of select dining. When in the dining room for breakfast service was poor and there didn't appear to be enough staff to do the job. The maitre d'hotel was not running the restaurant in fact spent most of his time clearing tables due to staff shortage as a result the management was no existent and the waiter please themselves as to what they . Some even wander around doing nothing at all. Evening dinner was rather better as waiting on staff were assigned to tables but food quality was poor and many mistakes were made with orders. Mostly drank red wine with meals as I had a bad experience when I ordered a white wine. During the meal opened bottles were stored in ice buckets standing in a line by a wall. both times i ordered white wine I suspect they had mistakenly served my bottle to other guests as i feel I didn't get full measure but they denied it when i questioned them. They ran out of food supplies during the cruise eg. English Bacon was only available on first two days and never appeared on the menus again. They had a wine on special offer price but it was unavailable during the first three days because they had none on board. The Shore excursions were badly managed with too many trips leaving at the same time and many arriving at the same destination together making it impossble to enjoy the visists. On one occasion they had 10 coaches arrive at a museum at the same time resulting in a huge queue to get in and resulting in spending less than half an hour inside.

One to miss

Celebrity Millennium Cruise Review by judithoo1@fsmail.net

9 people found this helpful
Trip Details
  • Sail Date: October 2015
  • Destination: Asia
  • Cabin Type: Concierge Class 1
just got back from a cruise from Yokohama, Japan to Hong Kong. This has got to be the worst cruise ever. Embarkation was a nightmare and totally disorganised. I had originally booked for a standard balcony cabin but because of mistakes made during booking had to accept a more expensive concierge class cabin as all the standard cabins had gone by the time they sorted out the mess they had made. Once on board I found that having a more expensive cabin gave no improved benefits. Cabin steward was great but dining arrangements were a nightmare. Done select dining before on other ships and found it worked well but on this ship it was impossible to select dining times even when you booked the day before because the only time slots available were 5.30 or 8.45 which defeats the point of select dining. When in the dining room for breakfast service was poor and there didn't appear to be enough staff to do the job. The maitre d'hotel was not running the restaurant in fact spent most of his time clearing tables due to staff shortage as a result the management was no existent and the waiter please themselves as to what they . Some even wander around doing nothing at all. Evening dinner was rather better as waiting on staff were assigned to tables but food quality was poor and many mistakes were made with orders. Mostly drank red wine with meals as I had a bad experience when I ordered a white wine. During the meal opened bottles were stored in ice buckets standing in a line by a wall. both times i ordered white wine I suspect they had mistakenly served my bottle to other guests as i feel I didn't get full measure but they denied it when i questioned them. They ran out of food supplies during the cruise eg. English Bacon was only available on first two days and never appeared on the menus again. They had a wine on special offer price but it was unavailable during the first three days because they had none on board. The Shore excursions were badly managed with too many trips leaving at the same time and many arriving at the same destination together making it impossble to enjoy the visists. On one occasion they had 10 coaches arrive at a museum at the same time resulting in a huge queue to get in and resulting in spending less than half an hour inside.
judithoo1@fsmail.net’s Full Rating Summary
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Shore Excursions
Service
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Cabin Review

Concierge Class 1
Cabin C1 7200
Average space nothing special
Deck 9 Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews