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After we booked this cruise there were lots of rumours about how the ship was changing e.g. No Mamma Mia, extended shopping and casino, smaller music hall (now we know why - see below). We contacted RC who denied that anything was changing. However, all the rumours turned out to be true. First - embarkation. We had been told the ship arrived in port at 7 am. We booked boarding time of 11:45. Unfortunately, out taxi driver got very lost and we arrived an hour after this, in a bit of a panic that we were late. There were no signs for baggage drop and it was unclear even which door of the terminal to go in. We found the baggage drop where it was only just setting up and the staff were only just being trained! Once inside Katy was helpful in explaining that the ship only arrived at midday and we would start boarding til 2 pm. This eventually slipped by degrees to 3:30 as we watched previous passengers disembarking. Very smiley but totally inexperienced Booking in staff, in matching school uniforms were also being trained and Katy told us this was only the 2nd time RC was using Tianjin. The delay enabled us to meet our fellow western passengers - about a dozen in total. We were confused where the rest of the passengers were. Once on board, we walked through the deserted ship for a welcome and delicious lunch at 270. The 'deserted ship' was to become a feature of our holiday. Checking into our room slightly late, due to the delay we found it clean and comfortable and were helped out during our stay by Eduardo. All the staff, and there were plenty of them, were friendly and attentive, though not informed very well about the overall running of the ship. Over the next few days we were given 4 different explanations for the late departure: weather, sea traffic, longer distance than expected from last port(!) and finally, from the Hotel Manager on the 4th day, that the ships arrival had always been scheduled for midday - so why were we given a boarding time of 11:45? All the other westerners we met had the same problem. We were very concerned about our arrival time back in Tianjin as we had booked flights home the same day and needed to be able to rely on RCs info. Internal communication needs looking at RC please. The restaurants were lovely and we enjoyed the food in American, Chops Grill, Chic though not so much Jamie's, which is same old menu as at home, and just felt slightly below par compared to the other restaurants. I would question whether they really need to source and boast about chicken from the USA. That really is a lot of food miles! It was full most nights though, so others enjoyed it. Service in the restaurants was over the top with half a dozen staff greeting us on entry, and sometimes more than one waiter competing to fill up our drinks. We were confused about the reservations which we had made at home, Only to be told they were not necessary. It transpired that the ship was only 2/3 full with approx 3000 passengers so this may explain why. Bars. We had all the bars to ourselves apart from the other few Europeans. They were totally deserted. It was like a ghost ship! The other passengers, mostly Chinese, just do not do bars. They were to be found shopping or in the casino where they drank endless tea. We felt really sorry for the musicians and performers who were often playing to empty rooms. The bar staff were really happy to chat - I suppose it passed the time a bit for them. They made me some delicious cocktails - I preferred humans to robot bar, though we tried this too and I loved the music. Entertainment. I really enjoyed the ships orchestra jazz night, Starwater was bizarre and unconnected, the Chinese illusionist was incomprehensible - trying to do 'close up magic' on a big stage. Some of the bands C-wind quartet were really good - Chinese band playing western rock music. They could have done with a better audience.

Unexpectedly Good

Quantum of the Seas Cruise Review by Madbird

12 people found this helpful
Trip Details
  • Sail Date: October 2015
  • Destination: Asia
After we booked this cruise there were lots of rumours about how the ship was changing e.g. No Mamma Mia, extended shopping and casino, smaller music hall (now we know why - see below). We contacted RC who denied that anything was changing. However, all the rumours turned out to be true.

First - embarkation. We had been told the ship arrived in port at 7 am. We booked boarding time of 11:45. Unfortunately, out taxi driver got very lost and we arrived an hour after this, in a bit of a panic that we were late. There were no signs for baggage drop and it was unclear even which door of the terminal to go in. We found the baggage drop where it was only just setting up and the staff were only just being trained! Once inside Katy was helpful in explaining that the ship only arrived at midday and we would start boarding til 2 pm. This eventually slipped by degrees to 3:30 as we watched previous passengers disembarking. Very smiley but totally inexperienced Booking in staff, in matching school uniforms were also being trained and Katy told us this was only the 2nd time RC was using Tianjin. The delay enabled us to meet our fellow western passengers - about a dozen in total. We were confused where the rest of the passengers were.

Once on board, we walked through the deserted ship for a welcome and delicious lunch at 270. The 'deserted ship' was to become a feature of our holiday. Checking into our room slightly late, due to the delay we found it clean and comfortable and were helped out during our stay by Eduardo. All the staff, and there were plenty of them, were friendly and attentive, though not informed very well about the overall running of the ship. Over the next few days we were given 4 different explanations for the late departure: weather, sea traffic, longer distance than expected from last port(!) and finally, from the Hotel Manager on the 4th day, that the ships arrival had always been scheduled for midday - so why were we given a boarding time of 11:45? All the other westerners we met had the same problem. We were very concerned about our arrival time back in Tianjin as we had booked flights home the same day and needed to be able to rely on RCs info. Internal communication needs looking at RC please.

The restaurants were lovely and we enjoyed the food in American, Chops Grill, Chic though not so much Jamie's, which is same old menu as at home, and just felt slightly below par compared to the other restaurants. I would question whether they really need to source and boast about chicken from the USA. That really is a lot of food miles! It was full most nights though, so others enjoyed it. Service in the restaurants was over the top with half a dozen staff greeting us on entry, and sometimes more than one waiter competing to fill up our drinks.

We were confused about the reservations which we had made at home, Only to be told they were not necessary. It transpired that the ship was only 2/3 full with approx 3000 passengers so this may explain why.

Bars. We had all the bars to ourselves apart from the other few Europeans. They were totally deserted. It was like a ghost ship! The other passengers, mostly Chinese, just do not do bars. They were to be found shopping or in the casino where they drank endless tea. We felt really sorry for the musicians and performers who were often playing to empty rooms. The bar staff were really happy to chat - I suppose it passed the time a bit for them. They made me some delicious cocktails - I preferred humans to robot bar, though we tried this too and I loved the music.

Entertainment. I really enjoyed the ships orchestra jazz night, Starwater was bizarre and unconnected, the Chinese illusionist was incomprehensible - trying to do 'close up magic' on a big stage. Some of the bands C-wind quartet were really good - Chinese band playing western rock music. They could have done with a better audience.
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Port & Shore Excursion Reviews

  • Beijing
    We spent 4 days here before the start of the cruise. It was fantastic - so much history to see - temple of heaven, forbidden city, tianenmen square, walked on the Great Wall, and enjoyed the Chinese food ( though didn't sample the seahorse, snake, starfish, scorpion etc in the food market). Beijing traffic is unbelievable- can't believe I didn't see an accident. Walk on red, green, whatever you like, watch out for bikes, electric scooters etc as they don't obey lights either. Change lane or u turn whenever you like. There are 5 ring roads and traffic is limited on a daily basis by registration number. We had a local guide which I would really recommend.
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  • Nagasaki
    There was no information on board, no shore guides, no maps, no shopping guides. This was a major problem. There were also minimal English speaking tours and other English guests ended up on Chinese tours. We found it easy to get around on the streetcar once we had picked up a map in port. Streetcars had readable destinations and numbers as well as Japanese writing. We went to the atomic bomb museum and peace park. Very moving and informative. Only a short time in port so this was all we did.
    View All 73 Nagasaki Cruise Port Reviews
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