Just back from an amazing cruise on the beautiful MSC Divina. This was my 6th cruise on MSC so I wasn't put off by the negative reviews and this cruise on the Divina certainly met all of my expectations. I acknowledge people have different tastes, likes and dislikes and for me MSC and NCL provide me with the best cruise experiences with Royal Caribbean following very close behind. P&O and Cunard are not for me, however I can appreciate why some people would like them. So the relevance of this is that some reviews seem to state nonsense as facts rather than opinions. For example, the reviews that state the buffet only offers hot dogs, burgers and pizza! This is completely untrue. Yes, there are these items available (and the pizzas are delicious by the way) but walk through the buffet and you will find fresh salads, pasta, curries, roasts, various vegetables, rice, potatoes, fish etc etc!! The food in the evening was also very good - I was never served a cold dinner - and if there was something on the menu you didn't like they would always bring you something else.

The ship is well laid out, spotlessly clean and beautifully decorated. I sailed on the Divina a couple of years ago soon after its launch and I can say the ship still looks amazing and is obviously immaculately maintained.

The staff are without exception the friendliest and most helpful you could expect to come across on a cruise ship. How they manage to be so cheerful when confronted with so many miserable and rude passengers is beyond me! We met some great people on the cruise - Australian, American, Irish, Belgian, Swiss, Spanish, French, German and British and we all commented on how grumpy and abusive some of our fellow passengers were. How can they expect any service at all if they are so incredibly rude and obnoxious to the hard-working staff? It seems some passengers (I call them the professional complainers) deliberately create a scene so as to get priority treatment - and indeed we witnessed this in the main dining room. Please MSC - do not pamper to this disgraceful behaviour - better these few idiots never sail with you again than potentially lose the business of more people who are genuinely trying to have a good holiday! Read more