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Aurora Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
289 Reviews

Honest Review

Aurora Cruise Review by dennis jones

9 people found this helpful
Trip Details
  • Sail Date: Oct 2015
  • Destination: the Mediterranean
  • Cabin Type: Balcony Stateroom with Bath/Shower

Myself and partner are in our early 40's and booked the cruise as visiting many destinations appealed to us as oppose to a standard holiday where you visit just 1. This was our very 1st cruise and we were surprised as it seemed 95% of all the passengers were 70 years old and older. Our 1st impression of the ship was nice and clean. Our balcony cabin was very clean. They came into the cabin and made the bed and tidied it twice a day. But is must be honest and say the guy that was cleaning our room smelt of body odor, and I could tell he was out and about even before seeing him. Plus the hoover he used to clean our room left a horrid stench like the bag hadn't been changed in years. Everything onboard the ship was shockingly expensive. You'd need to take out a mortgage to buy in the shops. The food was great in the Horizon Restaurant and was self service. It was open 3 times a day for a good few hours at a time. The Lido Grill (snack Bar) was pathetic with a few chips and they only put out 1 hotdog or cheese burger at a time. No good when you have 100's onboard a ship. It was like they didn't want you to take more than one at a time. The other restaurants were pay restaurants and we never used them. The way we seen it, we paid a couple of 1000 for the holiday and weren't gonna pay even more to eat. If you like soft drinks and squash, you have to pay for them. Alcohol is not free either like it is on standard hotel all inclusive hols and it was expensive. The only free drinks are tea, coffee and water. Be careful of the hot plates in the Horizon when taking food. My partner went to take a slice of toast, the ship swayed, her arm rose up, touched the ''hidden'' hot plate and left her with a 4 inch burn. They have a notice the size of a postage stamp to say its hot, but you cant see it. Even if you can read it, its a floating moving structure and you have no control over your body movements when it's rocking and they have nothing in place to stop you badly burning yourself on this. She asked to see the doctor because the burn was quite bad and hurting and they told her she'd have to pay £62 just to see him!! Great, they burn her and charge her to seek medical help!! Needless to say we WILL be seeking legal advice within the next few days over this incident. The gym has all you need, very clean and tidy. The sauna and steam room are very clean, tidy, but are stupidly small for a shipful of passengers. the steam room fits about 5 and the sauna about 10. the out door pool and indoor pool were emptied for the 1st 3 days of our cruise, why I don't know, didn't they know we were comming?? When they did fill the pools they were great, clean. The jacuzzi's were also hot and clean. But I did see one guy actually shaving while sitting in the jacuzzi one time. I did report the matter as it was disgusting and they dealt with it. He was sitting in there, scraping his face with a razor, yuk. The decks were clean and tidy. The staff were 100% polite and very helpful. They go out of their way to say hello, g'morning and g'evening. They are also smiling constantly, which was nice. For the older oap generation there is quite a lot to do. For children there are groups they can join and there's also play centers that look after them for you. But if you're aged 18-50 and like a little bit of life onboard a ship, I'd give this one a miss. We just tried killing time inbetween ports by playing cards in our cabin and walking about the ship and using the gym twice a day as there wasn't really anything else for us to do. everywhere you look people are playing domino's, doing jigsaws and arts and crafts. Not our thing at all. The laundty is good with many machines and dryers all free of charge to use from 8am to 10pm. Oh, and Aurora seem to block all internet access while on the ship, whether it be on your tablet, phone or laptop. You have to purchase it from them at varying costs like £39 for 100 minutes, rip off cost. Our holiday was saved by the stops we made, and not the ship we were on. Disembarking was a nightmare. Everyone was confused and didn't seem to know where to go or what to do. This was the only time the staff were unhelpful and ignorant when approached. They were sending people to all places on the ship and giving them no info while they were waiting to leave. people were missing their buses etc. In the end I said to my partner for ''to hell with this, lets just get off or we'll miss our connection'', so we went back down to reception and walked off the ship. Why didn't the staff tell us we could do this rather than send us to the other end of the ship and wait for nothing?? This is an outdated ship with limited means. There are many many better P&O ships to sail on. Overhaul, did we enjoy? Yes. Would we sail on this ship again? No

dennis jones's Full Rating Summary
Enrichment Activities
Value For Money
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Cabin Review

Balcony Stateroom with Bath/Shower
Cabin IA a184

Clean and tidy.

Port & Shore Excursion Reviews

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dennis jones
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