The ship is most luxuriously decorated. Lots of amazing photo ops. We felt good just being there. Lots to do and see.
Evening dining was great. (We were alone and chose 5:30 traditional dining with a table for 6. It was a great social success.) The food, service and table appointment equals the best upscale restaurants in Galveston - and is included with the cruise price. RC spends a lot of effort promoting specialty dining, but we were very happy with "our" table.
The evening service waitstaff is more than amazing - you will be glad to tip them extra!
The mattress was worth complaining about- but to no avail. Our bed was as poor as camping in a sleeping bag and air mattress. I have stayed in Motel Six and had better rest. Bad.
Galveston port is under construction, and since they receive no tax money, it is pay-as-you-go slow. The planned upgrades will hopefully take care of embark and debark problems.
The food/service is so-so in the Windjammer- the free buffet is unimaginative, but it offers the best views of any aboard.
we made good and frequent use of our balcony.
We had a very amazing/unusual/scary force 13 gale (85 mph wind) that howled for a couple of hours (we heard the next morning some slept with a life-jacket!).
The bed was uncomfortable, cheap mattress, average linens. I cannot see the reasoning to have such a fine ship and staff but poor bedding.
We had 3 cabin cleanings per day - never a problem.