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We have cruised many times before and therefore were quite surprised by the difference between this cruise and the others we have been on. This cruise did nothing well from the captains drinks a shambolic tacky affair, to the food which had the oddest combinations of flavours which mostly did not work. They could not even do simple dishes like pasta well which is quite amazing. The desserts and plain meats were the only highlights and both of these were good. The buffets had very odd combinations none of which went together and anyone liking any type of asian food would have been very disappointed by the flavours. Room service was prompt but could not get the orders right and never brought coffee that was hot, we gave up ordering it as it was virtually cold. Many accounting issues occurred being charged for wines when having a drinks package, and also not receiving the on board credit which was clearly on the booking from, but the customer service could not have been less helpful or interested in sorting these issues out. The desk was constantly clogged with unhappy people. Overall this cruise lacked any special feel. The entertainment was ok, the timing of trivia etc not well thought out meaning 8.00 diners virtually never able to do some of these things, but nothing was really good or memorable, anyway. The boat always docked at the furthest dock, and the company never ever put on any free transfers to town, even on one occasion charging 20 american dollars per person for a couple of kilometers in a local boat to town. The cruise was very poor value for the quality of food, staff, rooms and general experience. Many better cruise lines are out there offering, cheaper far superior experiences.

Very Very Average

Emerald Princess Cruise Review by lynj

Trip Details
  • Sail Date: August 2015
  • Destination: Mediterranean
  • Cabin Type: Balcony
We have cruised many times before and therefore were quite surprised by the difference between this cruise and the others we have been on. This cruise did nothing well from the captains drinks a shambolic tacky affair, to the food which had the oddest combinations of flavours which mostly did not work. They could not even do simple dishes like pasta well which is quite amazing. The desserts and plain meats were the only highlights and both of these were good. The buffets had very odd combinations none of which went together and anyone liking any type of asian food would have been very disappointed by the flavours. Room service was prompt but could not get the orders right and never brought coffee that was hot, we gave up ordering it as it was virtually cold.

Many accounting issues occurred being charged for wines when having a drinks package, and also not receiving the on board credit which was clearly on the booking from, but the customer service could not have been less helpful or interested in sorting these issues out.

The desk was constantly clogged with unhappy people. Overall this cruise lacked any special feel. The entertainment was ok, the timing of trivia etc not well thought out meaning 8.00 diners virtually never able to do some of these things, but nothing was really good or memorable, anyway. The boat always docked at the furthest dock, and the company never ever put on any free transfers to town, even on one occasion charging 20 american dollars per person for a couple of kilometers in a local boat to town.

The cruise was very poor value for the quality of food, staff, rooms and general experience.

Many better cruise lines are out there offering, cheaper far superior experiences.
lynj’s Full Rating Summary
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Cabin Review

Balcony
Cabin BF
Very tired, cleanliness average only. No housecoats without at least four requests and then if you wish to have it changed you have to ask four times again, not good enough. Verandas never cleaned at all.
Lido Deck Inside Cabins, Outside Cabins, Balcony Cabins, Suite Cabins

Port & Shore Excursion Reviews