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We thought the ship was magnificent and the crew first class.Special mention should be made of the cabin steward and the waiting staff in the Velvet Lounge who were exceptional.The food we found was not as good as expected and the helpings were small.Saying this you could have as many courses as you wanted and we did not leave the table hungry.Our main criticism was concerning the tour staff. We had booked tours at every port but we're only told the Monday before we sailed that the tour to Portfino had been cancelled. We asked how we were to be refunded but they were no help at all and we are still awaiting the refund.The two members of staff thought it was a big joke and one of them was chewing gum.We later found out that the tour operators wear MSC livery but work for some faceless company.The tour to Capri was really enjoyable but we were not told anything about the island by the tour guides. No mention was made of famous people who had resided there such as Axel Munthe and Gracie Fields.The ferry to Capri was not particularly clean and the toilets on the island were a disgrace. The tour was about an hour too long because towards the end it was dark.

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MSC Fantasia Cruise Review by Tarragon

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Trip Details
  • Sail Date: October 2015
  • Destination: Mediterranean
  • Cabin Type: Balcony Stateroom – Bella
We thought the ship was magnificent and the crew first class.Special mention should be made of the cabin steward and the waiting staff in the Velvet Lounge who were exceptional.The food we found was not as good as expected and the helpings were small.Saying this you could have as many courses as you wanted and we did not leave the table hungry.Our main criticism was concerning the tour staff.

We had booked tours at every port but we're only told the Monday before we sailed that the tour to Portfino had been cancelled. We asked how we were to be refunded but they were no help at all and we are still awaiting the refund.The two members of staff thought it was a big joke and one of them was chewing gum.We later found out that the tour operators wear MSC

livery but work for some faceless company.The tour to Capri was really enjoyable but we were not told anything about the island by the tour guides. No mention was made of famous people who had resided there such as Axel Munthe and Gracie Fields.The ferry to Capri was not particularly clean and the toilets on the island were a disgrace. The tour was about an hour too long because towards the end it was dark.
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Cabin Review

Balcony Stateroom – Bella
Cabin B1 9183
No fault could be found with the cabin or the steward
Radioso Deck Inside Cabins, Balcony Cabins, Suite Cabins