Voyager of the Seas Review

4.5 / 5.0
1,495 reviews

Worst service level ever experienced on a cruise (have done 20 in total).

Review for Asia Cruise on Voyager of the Seas
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ajwboca
10+ Cruises • Age 70s

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Additional details

Sail Date: Oct 2015
Cabin: Interior Stateroom

The service levels/competency of this vessel's management was extremely poor. As we were on back-to-back cruises first from Hong Kong to Singapore and then from Singapore to Sydney, the competency level barely nudged positive. Here are several but just a few of the many flaws:

- scheduled activities did not happen, i.e. crew leaders were no shows or on a number of occasions the times and/or locations were in error on the daily Compass; same venue booked for multiple events at same time

- the Compass was rife with errors on a daily basis and became a joke among the passengers; one minor example - first day of the Oct 22nd cruise was a Thursday...on the Compass it was a Wednesday

Cabin Review

Interior Stateroom

Cabin was OK. Customer care non-existent.

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