Starting with the departure from San Diego, it was a two hour long wait in a hot line before we were checked in and started walking towards the ship. I found the ship to be old and unexciting. Our cabin was on deck ten we were awaken every morning by the noise of deck chairs being dragged across the pool deck. Also from the noise of balcony chairs being moved across the metal balconies. I found the food on this ship to be the worst on any other cruise ship we have been on. I did not like the selection of food in either the buffet or in the main dining rooms. The service on the ship was maybe average. We were always having to ask for waters or coffee to be refilled. The service onboard this ship did not warrant having to pay $13.50 X 2 a day in gratuities. Don't see us sailing on Norwegian again.