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The holiday started well with a good stay in Beijing, we were ready to get onto the ship after several hard days touring but unfortunately this cruise wasn't up to RCI's usual standard. The embarkation was slow and disorganised, when we eventually found some one to help we were given incorrect information and queued for a long time eventually realising that we were in the wrong place altogether. The cabin was clean but in need of some refurbishment, our cabin steward was pleasant and efficent and always helpful. Dining on deck 3 was ok, we were the only couple on a table for 10 which was disappointing, and even though we were only 2 the service was slow, but both waiters very pleasant but seemed inexperienced. The shows were in the main well below standard, and we walked out of two of them, the juggler was embarrasing to watch, ice show as usual was excellent. The queues at guest relations and the shore excursion desks were horrendous, there were 9 computers on the guest relation desk and only 2 members of staff. This must be the most disorganised ship that I have ever sailed on, at our first call in Vietnam the queue to go into the theatre for our excursion went all the way back through the casino and there was no one overseeing the situation, it was a shambles. The only saving grace on this cruise was the diamond lounge, which was as excellent as ever

Not the Usual Standard

Mariner of the Seas Cruise Review by bidgley

Trip Details
  • Sail Date: October 2015
  • Destination: Asia
The holiday started well with a good stay in Beijing, we were ready to get onto the ship after several hard days touring but unfortunately this cruise wasn't up to RCI's usual standard.

The embarkation was slow and disorganised, when we eventually found some one to help we were given incorrect information and queued for a long time eventually realising that we were in the wrong place altogether.

The cabin was clean but in need of some refurbishment, our cabin steward was pleasant and efficent and always helpful.

Dining on deck 3 was ok, we were the only couple on a table for 10 which was disappointing, and even though we were only 2 the service was slow, but both waiters very pleasant but seemed inexperienced.

The shows were in the main well below standard, and we walked out of two of them, the juggler was embarrasing to watch, ice show as usual was excellent.

The queues at guest relations and the shore excursion desks were horrendous, there were 9 computers on the guest relation desk and only 2 members of staff.

This must be the most disorganised ship that I have ever sailed on, at our first call in Vietnam the queue to go into the theatre for our excursion went all the way back through the casino and there was no one overseeing the situation, it was a shambles.

The only saving grace on this cruise was the diamond lounge, which was as excellent as ever
bidgley’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
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Shore Excursions
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Cabin Review

Cabin 1692
First time we have had a cabin right at the back of the ship, would have one again, balcony bigger than average with 2 sun beds and a table and 2 chairs.
  Mariner of the Seas Deck Plans

Port & Shore Excursion Reviews