1. Tour Price was significantly discounted
2. Excellent Itinerary
3. Overall Service & Cleanliness were good
4. We liked the dance lessons
1) Embarkation was unusually slow, departure delayed by almost two hours
2) Smoking on board
a) Limits to smoking only in restricted deck areas outside were not enforced, smokers were running everywhere.
b) Cigarette smoke penetrated frequently into the cabin (air condition)
c) Smoking lounge very smelly, ashtrays full over the days, place untidy and uninviting, no wonder the people looked for smoking elsewhere.
a) Catering was strictly regimented with restricted hours of service, especially in the self-service areas: no coffee or tea after breakfast, no water after buffet time. In the restaurants with service, all drinks, including water, had to be paid. There was not free drinking water served at the table.
b) Cuisine was practically limited to an average Italian style: pasta, pasta, cod fish and other simple dishes. Anything above that was subject to surcharge
4) Board Life
a) Mismanagement of the ship space due to lack of personnel resulted in huge numbers of passengers crowded in the mid ship atrium with narrow gallery for the shops and the main entertainment lounge. The constant bidirectional traffic, limited practically to one deck, was a nerve wrecking experience every night. Rest of the abundant space with several bars and lounges with seating facilities were empty. Some were not manned or the entertainment was not attractive enough. Additionally, the best places along the corridors were taken up by ship photographers with their backdrops and other utensils. Never seen so many photo stations together before! This crowd feeling and people bumping to each other led frequently to harsh individual reactions. Our cabin was a Robinson's retreat!
b) Entertainment: Theater show average with more accent to a naked flesh than to the level of artistic performance. Live music limited to single or max two performers, lot of electronic garbage.
c) Inadequate information and solution of the problems, e.g.when a sudden crash of water supply all over the ship happened.
We got what we paid for. Try to avoid Costa in future.
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