Queen Victoria Review

Not White Star Service

Review for the Eastern Mediterranean Cruise on Queen Victoria
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2-5 Cruises • Age 70s

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Sail Date: Oct 2015
Cabin: Oceanview, obstructed view

We have recently returned from a cruise on Queen Victoria and have to say our cruise was disappointing. We have been on Cunard cruises before and noticed a big difference in the standards from our previous experiences. It does seem Brittania class customers are treated as 2nd class.

Our biggest complaint was our dining experience. We were put on a table right outside the revolving kitchen door (so a very busy area). The table was for 4 people but the other 2 passengers didn't turn up for the whole week we were on board. We were therefore left feeling very conspicuous on our own. We brought this to the attention of the waiters, the maitre'd and the pursers desk on several occasions but nothing was done - the attitude was 'whats the problem?' We also contacted Cunard Customer Services on our return but had the same response, even though they acknowledged that the dining experience is a major part of the holiday.

We also noticed the standard of meals was not as good as before and the extra courses, such as the salad, were not offered automatically. We asked for cheese to share one evening and there was hardly enough for even one person.

Cabin Review

Oceanview, obstructed view

Cabin FB

We booked this holiday quite late and so did not have a choice of cabin. Therefore we were happy with the cabin we had. If we'd had a choice we would have had a cabin with a balcony.

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