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Having been on other cruises, my dad pay £19,000 for a family cruise last week on the splendour of the seas, however it was the worst cruise and a real let down, causing disappointment to the whole family including the kids. Firstly the safety brief was very disorganised being in a row of 4 and not even being told were our life jackets were, we didn't even practice putting them on. The entertainment was the most disappointing, violin player and ball room dancers was not what was expected, no real stage shows or entertainment. The only outside pool was closed on day 3 at 2.30 in the afternoon for cleaning (10 hours), on the hottest day, when it was filled with kids. The feature films that should of been showed in the evening were cancelled on 3 evenings, excuse was a problem with the TV, no back up plan. The cost of the internet was outrageous and not affordable, 3 bars were closed and didn't open up until 3pm in the afternoon, no entertainment at the pool in 7 days except zuma and a belly flop competition, the entertainment at the pool should of been banging but nothing. My dad paid for 6 people to go on the cruise tour of the ship which again was cancelled, but we were not informed until the morning. a few problems with the food, but the entertainment (lack of) ruin this holiday, the entertainment officer had organised nothing and should be a shamed of his appointment, my dad will be complaining to the head office, terrible and a waste of money!

Family Cruise for 13 People; Real Let Down and Disappointing

Splendour of the Seas Cruise Review by gazza03

Trip Details
Having been on other cruises, my dad pay £19,000 for a family cruise last week on the splendour of the seas, however it was the worst cruise and a real let down, causing disappointment to the whole family including the kids. Firstly the safety brief was very disorganised being in a row of 4 and not even being told were our life jackets were, we didn't even practice putting them on.

The entertainment was the most disappointing, violin player and ball room dancers was not what was expected, no real stage shows or entertainment. The only outside pool was closed on day 3 at 2.30 in the afternoon for cleaning (10 hours), on the hottest day, when it was filled with kids. The feature films that should of been showed in the evening were cancelled on 3 evenings, excuse was a problem with the TV, no back up plan. The cost of the internet was outrageous and not affordable, 3 bars were closed and didn't open up until 3pm in the afternoon, no entertainment at the pool in 7 days except zuma and a belly flop competition, the entertainment at the pool should of been banging but nothing.

My dad paid for 6 people to go on the cruise tour of the ship which again was cancelled, but we were not informed until the morning. a few problems with the food, but the entertainment (lack of) ruin this holiday, the entertainment officer had organised nothing and should be a shamed of his appointment, my dad will be complaining to the head office, terrible and a waste of money!
gazza03’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Ages 7 to 9
Ages 13 to 15
Ages 16+
Service
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Cabin Review

Large Ocean View Stateroom
Cabin F 2098
Cabin was fine and the porter was very good and reliable, service in the cabin no complaints.
Deck 3 Inside Cabins, Outside Cabins

Port & Shore Excursion Reviews