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Our second Seabourn cruise and our first Transatlantic. We are experienced cruisers on all the top lines and while none of them are perfect we've decided that Seabourn is our favourite. It's just has the right "feel" in terms of the ship, the dining options, the facilities, the entertainment and most importantly, the crew and our fellow passengers. Suite - comfortable, well appointed and very spacious. In the unlikely event we needed anything it was quickly supplied by the excellent housekeeping staff who kept the suite looking great. How they are able to wrestle those huge duvet covers in a comparatively small space is a mystery. Lovely bed linen, cloud soft pillows and a very comfortable bed. Good choice of TV/Movie options although a minor niggle was the fact that the several TV series options weren't presented in the correct order so you had to skip around the list trying to figure out where the next episode was. Ship - we were familiar with the Odyssey layout after our previous Quest cruise so we already knew where everything was and where our "secret spots" were. Some of the decor, carpets and furnishings are starting to look rather tired and worn and need to be replaced. We had a couple of days of pretty rough seas which the ship handled very well although there were still a few green faces. Food - always a very subjective area and I should declare that we are not "foodies", nor do we cruise to eat. We just enjoy good food in pleasant surroundings with fun/interesting companions. For the most part we were perfectly happy with the offerings in all the dining venues. Wine selections were also more than adequate although we quickly ran out of the popular New Zealand Sauvignon Blancs which could or should have been anticipated. One consistent complaint was the slow service in the MDR. Even on less busy nights it seemed to take an age to be served. Whether this is due to fewer wait staff or cutbacks in the kitchen I'm not sure but it should not take over 2 hours to be served a 3 course dinner. In any event we prefer a rather less formal dining venue and so usually chose the Colonnade or poolside Patio Grill. We are not fans of Restaurant 2 either which seems rather pretentious and pleased with itself. We'd much rather see that space used as a specialist Asian or Italian restaurant. The much fanfared new Thomas Keller menu is nothing special really and again, rather too pleased with itself. Or maybe we don't appreciate these things as much as we should. Crew - Very friendly and efficient although several experienced Seabourners commented there seem to be fewer of them. Captain David Bathgate and his officers mostly stayed out of sight on the bridge and we didn't often see them out and about. Cruise Director Heather Clancy was very competent and professional although we didn't see her mingling very much either. Hotel Director Teresa Haughey was much more accessible and often stopped to chat with guests. A minor banking glitch was swiftly rectified by the Purser but we did find certain Guest Services staff rather aloof and dismissive. Entertainment - We didn't see all of the offerings so can't comment as it's not really our "thing", but those we did see were enjoyable enough. Trivia was very popular (16 teams of 10) and MC Heather didn't have to remind us too often that "it's only a game". The Card Room was busy every day with the many bridge players making the most of all those sea days. Classes were available but a few of the regular players did get a bit territorial about "their" card room and beginners weren't always made to feel very welcome. Spa - Popular as always with friendly staff. It always surprises us how much space is dedicated to the various Spa facilities. It really is quite large for a comparatively small ship. The gym was usually busy as were the treatment rooms. The inevitable add-on sales pitch of various products wasn't too pushy but still a little pervasive. No cruise is perfect and this was no exception, but those issues or shortcomings we did encounter were really very minor and did nothing to spoil our enjoyment of a very pleasant, relaxing cruise across the Atlantic. Thank you Seabourn, we'll be back.

Terrific Transatlantic

Seabourn Odyssey Cruise Review by RustyRollock

7 people found this helpful
Trip Details
Our second Seabourn cruise and our first Transatlantic. We are experienced cruisers on all the top lines and while none of them are perfect we've decided that Seabourn is our favourite. It's just has the right "feel" in terms of the ship, the dining options, the facilities, the entertainment and most importantly, the crew and our fellow passengers.

Suite - comfortable, well appointed and very spacious. In the unlikely event we needed anything it was quickly supplied by the excellent housekeeping staff who kept the suite looking great. How they are able to wrestle those huge duvet covers in a comparatively small space is a mystery. Lovely bed linen, cloud soft pillows and a very comfortable bed. Good choice of TV/Movie options although a minor niggle was the fact that the several TV series options weren't presented in the correct order so you had to skip around the list trying to figure out where the next episode was.

Ship - we were familiar with the Odyssey layout after our previous Quest cruise so we already knew where everything was and where our "secret spots" were. Some of the decor, carpets and furnishings are starting to look rather tired and worn and need to be replaced. We had a couple of days of pretty rough seas which the ship handled very well although there were still a few green faces.

Food - always a very subjective area and I should declare that we are not "foodies", nor do we cruise to eat. We just enjoy good food in pleasant surroundings with fun/interesting companions. For the most part we were perfectly happy with the offerings in all the dining venues. Wine selections were also more than adequate although we quickly ran out of the popular New Zealand Sauvignon Blancs which could or should have been anticipated. One consistent complaint was the slow service in the MDR. Even on less busy nights it seemed to take an age to be served. Whether this is due to fewer wait staff or cutbacks in the kitchen I'm not sure but it should not take over 2 hours to be served a 3 course dinner. In any event we prefer a rather less formal dining venue and so usually chose the Colonnade or poolside Patio Grill. We are not fans of Restaurant 2 either which seems rather pretentious and pleased with itself. We'd much rather see that space used as a specialist Asian or Italian restaurant. The much fanfared new Thomas Keller menu is nothing special really and again, rather too pleased with itself. Or maybe we don't appreciate these things as much as we should.

Crew - Very friendly and efficient although several experienced Seabourners commented there seem to be fewer of them. Captain David Bathgate and his officers mostly stayed out of sight on the bridge and we didn't often see them out and about. Cruise Director Heather Clancy was very competent and professional although we didn't see her mingling very much either. Hotel Director Teresa Haughey was much more accessible and often stopped to chat with guests. A minor banking glitch was swiftly rectified by the Purser but we did find certain Guest Services staff rather aloof and dismissive.

Entertainment - We didn't see all of the offerings so can't comment as it's not really our "thing", but those we did see were enjoyable enough. Trivia was very popular (16 teams of 10) and MC Heather didn't have to remind us too often that "it's only a game". The Card Room was busy every day with the many bridge players making the most of all those sea days. Classes were available but a few of the regular players did get a bit territorial about "their" card room and beginners weren't always made to feel very welcome.

Spa - Popular as always with friendly staff. It always surprises us how much space is dedicated to the various Spa facilities. It really is quite large for a comparatively small ship. The gym was usually busy as were the treatment rooms. The inevitable add-on sales pitch of various products wasn't too pushy but still a little pervasive.

No cruise is perfect and this was no exception, but those issues or shortcomings we did encounter were really very minor and did nothing to spoil our enjoyment of a very pleasant, relaxing cruise across the Atlantic. Thank you Seabourn, we'll be back.
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