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Azura Cruise Review
4.0 / 5.0
Cruise Critic Editor Rating
817 Reviews

Falling Standards

Azura Cruise Review by hereforddon

2 people found this helpful
Trip Details
  • Sail Date: Oct 2015
  • Destination: the Western Mediterranean

Ship showing signs of age and lowered standards. In dining rooms lights not working and paint peeling on ceiling, stateroom carpet needed a good wet clean. However dining staff and room cleaners worked very hard, were obliging and pleasant. Food and entertainment generally good. Unfortunately, ship crew were short staffed and uncaring. Typical cost saving measures in Gibralta on 20th October 2015 proved how uncaring p & O had become.

On this day rain was torrential all morning and my wife and I became drenched and very wet from flooded roads and returned to ship. Three gangways were in position but only one in use. Two x ray machines available on the one gangway but only one in use. This meant long queues (30 minutes plus) in torrential rain to get on board. No attempt to provide shelter and no hot drinks to welcome one on board (I shall stick to American ships in future). I imagine the crew had a good laugh at the poor customers waiting to get on board - no point in using other gangways as crew could get wet.

However we did not let these declining standards spoil our holiday which we enjoyed.


hereforddon's Full Rating Summary
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hereforddon
2 Reviews Written
2 Helpful Votes
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