Let's start with the good: relaxed liquor policy and good value for the liquor package as unlike Celebrity, they don't increase the price of their good drinks to encourage you to upgrade your package. Rooms are clean and room and dining room staff are pleasant.

Now the bad: The ship is a rust bucket, due for dry dock in January, 2016. When it rained the hallway roofs leaked. The balcony door in our room leaked. Our friends were twice woken up at 6 am by staff outside their door vacuuming up the water leaking into the corridor and talking in loud voices. At one point 1/2 of the passageway on the 9th floor had ceiling tiles out to repair the roof/find the leaks. The customer service staff rarely answered the phone and if they did, did not get back to you as promised or at all. One day our phone rang with an automated call to tell us the alarm had sounded and proceed at once to the muster station. We hung up to leave and it rang again with the same doomsday announcement. We went to the muster station, no one was there especially to say what was going on. We later found out from a cabin attendant that it was a false alarm caused by the water leaking into the ceiling and shorting out the fire alarm. Again, no one in the ship informed the passengers about this over the intercom of otherwise. This was symptomatic of the senior level staff's attitude towards their passengers. This inattentive attitude goes right to the top.

The Cruise Director was rarely seen around the ship except at her Zumba class (she is an ex-dancer) and at the nightly show. The shows were generally average entertainment in some cases with low grade talent but some of the entertainers were good and popular. She kept on switching the times of the nightly shows making it difficult to make to shows and our fixed dinner times. In one case she switched a popular show out of the theatre to the lounge where there was inadequate seating to accommodate the attendees. Read more