The Crew - met many crew-friends and experienced great dining experience
The food (Breakfast Taste/Savor, Lunch Margaritaville, Snack O'Sheehan's, Dinner The Manhattan) was very good - especially the daily changing specials for breakfast.
Food Republic was not my world since I do not like Fusion. I like Asian or Western but cannot deal with the mix of two. Sorry.
Missing embarkation and debarkation services. Was hard to handle baggage in elevators. Especially debarkation in Southampton over aft STEEP gangway without assistance.
25% VAT instead of 19% on purchases on board.
30 USD per day for slow internet for one device.
75 USD for transfer to Heathrow (before it was 35 EUR) and no transfer service in Hamburg
Balcony cabin so narrow that when you sit on your bed you have your knees at the closet.
Nice but too narrow compared to JEWEL-Class.