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We were unable to specify a cabin as Olsens allocated this under their terms of the booking, The cabin allocated on deck four was to the rear of the ship and was noisy from the off in Southampton. The noise and vibration increased as the speed of the engine did and as the ship sailed all night this was a disaster in terms of trying to sleep. The noise went away of course when the ship stopped in port, but you don't want to sleep then and want to explore the destination. It went on every night and at times the vibration was so intense that things fell off the shelf and the wardrobe door fell off! You need some sleep even on a six day cruise and this cruise gave the normal sleeper no opportunity for that. Having cruised with Olsen for 5 years now the service and facilities have got progressively worse. Entertainment was weak and sparse during the days at sea, as were on board activities. Many clients just seem to want to sleep of play bridge. Service of the working staff on catering and cabin welfare remains excellent however although the officers on this voyage were aloof and the captains reception little more than an occasion for a free drink. The new chairs in the library and Morning Light bar are too low and uncomfortable compared to those previous when you could lounge at leisure.

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Balmoral Cruise Review by RandLH

9 people found this helpful
Trip Details
  • Sail Date: October 2015
  • Destination: Europe
  • Cabin Type: Outside
We were unable to specify a cabin as Olsens allocated this under their terms of the booking, The cabin allocated on deck four was to the rear of the ship and was noisy from the off in Southampton. The noise and vibration increased as the speed of the engine did and as the ship sailed all night this was a disaster in terms of trying to sleep. The noise went away of course when the ship stopped in port, but you don't want to sleep then and want to explore the destination. It went on every night and at times the vibration was so intense that things fell off the shelf and the wardrobe door fell off! You need some sleep even on a six day cruise and this cruise gave the normal sleeper no opportunity for that.

Having cruised with Olsen for 5 years now the service and facilities have got progressively worse. Entertainment was weak and sparse during the days at sea, as were on board activities. Many clients just seem to want to sleep of play bridge.

Service of the working staff on catering and cabin welfare remains excellent however although the officers on this voyage were aloof and the captains reception little more than an occasion for a free drink.

The new chairs in the library and Morning Light bar are too low and uncomfortable compared to those previous when you could lounge at leisure.
RandLH’s Full Rating Summary
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Cabin Review

Outside
Cabin D 4171
Cabin numbers above 4150 are noisy and this gets worse as you move back to 4175, presumably on both sides of this ship. You cannot hear yourself talk when the ship is under power and the TV has to be on volume 60 to hear it. Leaving breakables on the shelves is a danger as they WILL fall on the floor in time as the intense vibration gets to them and you.
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