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This was our fourth cruise via Star Clippers and a disappointment. Our accommodations were fine and the overall service was great, especially in the dining room. The Hotel Manager (Arnold Deutchl) was exceptionally helpful and competent. Unfortunately the Cruise Director (Monica) was only interested in promoting excursions and next year's cruises. She was unwilling or incapable of providing information about the ports of call along the way. As a result, available shore activities had to be scouted out after docking, limiting enjoyment of the ports. Expensive access to low speed internet service made it difficult to research destinations in advance. (The cost and availability of internet access on board is a disgrace in this connected age). The ship Captain was ill most of the time and remained aloof. The Sports Team did very little except conduct morning yoga exercises and mast climbing events. The crew in general was not as friendly and happy as we have experienced in the past. We will avoid this cruise line in the future since the quality of the service has apparently deteriorated.

A Disappointing Experience

Star Flyer Cruise Review by manengineer13

14 people found this helpful
Trip Details
This was our fourth cruise via Star Clippers and a disappointment. Our accommodations were fine and the overall service was great, especially in the dining room. The Hotel Manager (Arnold Deutchl) was exceptionally helpful and competent.

Unfortunately the Cruise Director (Monica) was only interested in promoting excursions and next year's cruises. She was unwilling or incapable of providing information about the ports of call along the way. As a result, available shore activities had to be scouted out after docking, limiting enjoyment of the ports. Expensive access to low speed internet service made it difficult to research destinations in advance. (The cost and availability of internet access on board is a disgrace in this connected age). The ship Captain was ill most of the time and remained aloof. The Sports Team did very little except conduct morning yoga exercises and mast climbing events. The crew in general was not as friendly and happy as we have experienced in the past.

We will avoid this cruise line in the future since the quality of the service has apparently deteriorated.
manengineer13’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Cabin 311
Accommodations fine. Our cabin opened into the dining room, making access very convenient. We did find it difficult to stow life jackets; provisions should be made for them.
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