We have cruised on NCL many times, as well as a number of other cruise lines. This has to rate as the worst cruising experience, ever. The only redeeming feature was that we met many friendly fellow cruisers from the US, UK and Germany. Some we hope to remain friends with in the future.
The food was poor, in our opinion, and so heavily salted that my wife and I had to ask for no-salt meals. The entertainment was mediocre, except for the electronic string quartet. The service in the restaurants was very slow, at times. Our propulsion system failed as we were approaching Florida, causing us to skip Miami and proceed to Tampa, where we arrived a day early, but had to leave the ship. We were shuttled from one hotel to another and spent most of our final day standing in lines with no information as to where we were staying.
It was a very poorly handled situation, and I understand, that it was the second time in the past several months that the Star had a similar problem.