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Staff was excellent. Food was really good and service was outstanding. All personal preferences are quickly accomodated and they will prepare anything you want. Portions are thankfully not overwhelming! Any special dietary needs are always considered without having to remind them. Our waiter, Ronald, was exceptionally in tune to my particular issue. The staff is very patient and understands customer service. Local people were our tour guides on the shore excursions and they were very knowledgeable, interesting and humorous. The excursions were a nice length (no all day trips etc) and left plenty of time to explore on our own. The disembarkation process needs desperately ro be reviewed and revised. Much confusion and poor communication. We were surprised as the embarkation was so smooth. Overall a very pleasant cruise!

Overall a good experience

Pearl Mist Cruise Review by Sweetgoldens

4 people found this helpful
Trip Details
Staff was excellent. Food was really good and service was outstanding. All personal preferences are quickly accomodated and they will prepare anything you want. Portions are thankfully not overwhelming! Any special dietary needs are always considered without having to remind them. Our waiter, Ronald, was exceptionally in tune to my particular issue.

The staff is very patient and understands customer service.

Local people were our tour guides on the shore excursions and they were very knowledgeable, interesting and humorous. The excursions were a nice length (no all day trips etc) and left plenty of time to explore on our own.

The disembarkation process needs desperately ro be reviewed and revised. Much confusion and poor communication. We were surprised as the embarkation was so smooth.

Overall a very pleasant cruise!
Sweetgoldens’s Full Rating Summary
Enrichment Activities
Value For Money
Embarkation
Dining
Public Rooms
Entertainment
Cabin
Fitness & Recreation
Shore Excursions
Service
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Cabin Review

Cabin
Cabin was comfortable with a balcony, desk etc. Bathroom was larger than we had on some large cruiseliners.
Cabin service twice a day and our steward was very attentive and remembered our special requests.