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Viking Buri Review

4.0 / 5.0
Editor Rating
148 reviews

Informing arriving guests of active gastroenteritis infection

Review for Viking Buri to France
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lamone
2-5 Cruises • Age 70s

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Sail Date: Sep 2015
Cabin: Veranda Stateroom

Boarded Viking Buri 9/27/15 from Chalon France for Portraits of Southern France 8 day cruise. Checked in, welcomed, and then unpacked in our stateroom. Later we reviewed the cruise materials. Read a notice: Opening paragraph, "As you have already been informed by our Program Director, a few passengers on board are currently suffering from gastrointestinal illness." We'd been on board maybe an hour. First time we were informed. Didn't know who the P. Director was. (Anyone boarding at Chalon didn't either.) The notice stated it is highly contagious especially among 65+ populations. Can lead to complications due to severe dehydration. They listed the protocols the staff was taking to contain the outbreak and recommended we continuously wash our hands and not to touch our face.

3 days later we called the desk to inform them I was ill. We knew we would be quarantined in our room. Quickly realized there is not one staff member assigned to monitor the condition of infected guests nor to gather pertinent medical history. No checking whatsoever. 10 hours of unrelenting diarrhea and vomiting, I asked to obtain a prescription to control the vomiting due to preexisting chronic kidney condition. Concierge was sent into Lyon. Couldn't obtain the medication as it required a prescription. I asked for a doctor. 4 hours later one arrived. He wrote 2 prescriptions in which my roommate was temporarily released into Lyon to get them filled (she doesn't speak French). This was an hour before dusk. I recovered.

Later earned that 7 infected passengers had boarded from a previous Viking cruise days before. At the end of our cruise (10/3) 22 people had contracted the illness.

Cabin Review

Veranda Stateroom

Cabin B

Clean. Nicely appointed. Cabin steward was lovely. She was one person who was kind versus fearful and trying not be near us during our quarantine (which is understandable).

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